Return Policy
If the item ordered is returned with a valid reason for return, Queen Esther Hair Covers will accept the return and pay the return shipping cost. Valid reasons for return include:
- Wrong item
If return is honored, Queen Esther Hair Covers will issue a refund within 10 days after receiving the item.
In order to accept a returned item, the following information must be included:
- The date of purchase order
- Purchase order number shown on the P.O.
- Buyer’s full name
- Buyer’s full address
- Buyer’s full return address
- Buyer’s telephone number
- Buyer’s credit card co. and credit card number
- Your label number of returned item (by UPS only)
- The valid reason for return or exchange.
NO EXCHANGE OR RETURN FOR INTERNATIONAL ORDERS. PLEASE E-MAIL ALL OF THE REQUESTED INFORMATION MENTIONED ABOVE TO SALES@QUEENESTHERHAIRCOVERS.COM
Thank you for your purchase.